Delivery & Return
Free delivery* is available on selected products. Check for Offers during Checkout!
Our return/replacement policy is designed to provide a hassle-free experience for our customers. If you are not completely satisfied with your purchase, you can contact our Support instantly & share your concern within 3 Days of Delivery for a completely Free Exchange / Replacement. We believe in the quality of our products and want you to be fully satisfied with your purchase. Please refer to our website for detailed instructions on how to initiate a return and for any specific requirements or conditions.
Delivery Options Overview
We offer streamlined shipping and delivery processes that ensure efficient and reliable transportation of goods. Our expert logistics team works diligently to optimize every step, from packaging to tracking, to ensure timely and secure delivery to our customers. With our robust shipping network and advanced tracking systems, businesses can trust us to handle their shipping needs with precision and professionalism. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Impact Printers & Scanners online store;
- All the Original Contents of the Package
- Recorded Video with a description of the defect drawn up while usage is recommended.
- Final Confirmation from our Support Team
Our Team will be available on all Business Working Days to serve you for any of your Support Queries.
FAQs
If your order has not arrived yet, we apologize for any inconvenience caused. Here are some steps you can take to track your order:
Check the shipping status: Use the tracking number provided in the shipping confirmation email to track your order on our website or the shipping carrier's website. This will give you real-time updates on the whereabouts of your package.
Allow for delivery time: Shipping times may vary depending on your location and the shipping method selected. Please refer to the estimated delivery time provided during checkout. Give it a little more time, as unexpected delays may occur during transit.
Verify the shipping address: Double-check the shipping address provided during the order placement. Make sure it is accurate and complete. Inaccurate address information can cause delivery delays or misplacement.
Contact customer support: If you have followed the above steps and still have not received your order or need further assistance, please reach out to our customer support team. Provide them with your order details, and they will investigate the issue and provide you with an update.
We appreciate your patience, and we are committed to resolving any issues regarding the delivery of your order promptly.
We strive to provide delivery services to as many locations as possible. To check if we deliver to your pincode, please follow these steps:
Locate the "Check Delivery" option: On the product page or during the checkout process, look for the "Check Delivery" or "Enter Pincode" option.
Enter your pincode: Enter your pincode in the provided field and click on the "Check" or "Submit" button.
Check delivery eligibility: Our system will verify if delivery is available to your pincode and provide you with the relevant information, such as estimated delivery time or any special delivery instructions.
Contact customer support: If you have any further questions regarding delivery to your pincode or face any issues during the process, please contact our customer support team. They will assist you with the necessary information.
We continuously work to expand our delivery network and cover more pincode areas. However, there might be certain remote locations or restricted areas where delivery services may not be available. We apologize for any inconvenience caused in such cases.
Please note that delivery eligibility is subject to change and may vary depending on factors such as product availability and logistics constraints. We appreciate your understanding and look forward to serving you.
Looking for fast delivery? Here's what you need to know about our Next Day Delivery option:
Availability: Next Day Delivery is offered for select products and specific locations. To check if it's available for your order, please refer to the product page or during the checkout process.
Cut-off time: To qualify for Next Day Delivery, make sure to place your order before the specified cut-off time. Orders received after this time will be processed for delivery on the following business day.
Additional charges: Next Day Delivery may involve extra charges, which will be clearly displayed during checkout. Please review your order summary for any applicable fees.
Confirmation and tracking: Once your Next Day Delivery order is confirmed, you'll receive an email with the details and expected delivery date. Use the provided tracking number to monitor your shipment's progress.
Please note that Next Day Delivery availability may vary based on product availability, delivery location, and logistical factors. While we strive to provide timely delivery, unforeseen circumstances beyond our control may affect the timeline.
If you have further questions about our Next Day Delivery option, don't hesitate to contact our customer support team. We're here to assist you!
In the rare event that your order arrives damaged or defective, please contact our customer support immediately. We will assist you in resolving the issue promptly, either through a replacement or repair, depending on the circumstances.
Yes, we offer wholesale and bulk purchasing options for eligible customers. Please contact our sales team for more information on discounts, minimum order quantities, and any specific requirements.
